Terms and Conditions

These conditions of use apply to your access to and use of the JackpotRabbit Casino website and related services, including creating and using a player account, accessing games, participating in promotions, and using any features or tools we make available.

By visiting the site, registering an account, or using any part of the service, you agree to follow these platform rules. If you do not agree, please do not use the website or create an account.

These service terms are written to set clear expectations and explain the key rights and responsibilities that come with using JackpotRabbit Casino in a straightforward, practical way.

Eligibility: Who Can Use the Platform

JackpotRabbit Casino is intended for adults only.

To use the platform, you must:

• Be at least the legal gambling age in your jurisdiction (commonly 18+, and 21+ in certain locations depending on local rules)
• Be able to enter into a legally binding agreement where you live
• Not be located in a place where access is restricted or where online play is not permitted

It is your responsibility to confirm that using an online casino-style platform is lawful in your location. We may restrict or block access in certain states, countries, or regions, and availability can change over time.

Creating Your Account: Accurate Details Matter

When registering, you agree to provide information that is accurate, complete, and kept up to date. This includes basic identity and contact details.

Accounts must be:

• Opened in your own legal name
• Used only by you
• Created and maintained with truthful information

We may limit the number of accounts each person, household, device, or payment method can use. If we reasonably believe multiple accounts are being used to gain an unfair advantage (including promotion misuse), we may take action under these terms.

Verification and Identity Checks (KYC)

To keep the platform secure and compliant, we may request verification at any time, including before allowing certain transactions or redemptions. Verification may include confirming:

• Your identity and age
• Your address or location
• Ownership of a payment method
• Other account details needed to protect you and the platform

If requested, you agree to provide accurate documents or information within a reasonable timeframe. If verification is incomplete, we may limit account features (such as withdrawals or redemptions) until the review is finished.

Keeping Your Account Secure

You are responsible for maintaining the confidentiality of your login details and for all activity that happens through your account, whether or not you personally authorized it.

Your account is personal. You must not:

• Share your account or credentials with anyone
• Transfer, sell, or gift an account
• Use the service on behalf of another person
• Allow anyone else to play through your account

If you believe your account has been accessed without permission, contact support as soon as possible.

Deposits, Withdrawals, and Account Balances

Payment processing depends on multiple factors, including your selected method, verification status, and internal security checks. JackpotRabbit Casino supports common payment methods such as ACH, Visa, MasterCard, American Express, and Apple Pay, but availability can vary by location and time.

Key points to expect:

• Deposits and withdrawals may be subject to minimums, maximums, and processing times
• We may review withdrawals and certain account activity before approving a payout
• We may request additional verification before processing transactions
• Your balance may include different coin types, depending on how you play and what is available in your jurisdiction

If you notice anything that looks incorrect in your balance or transaction history, contact support promptly so we can review it.

Promotions, Bonus Rules, and Coin-Specific Conditions

From time to time, JackpotRabbit Casino may offer promotions such as welcome rewards, purchase-related offers, login rewards, referral bonuses, cashback-style offers, or limited-time events. Promotions are optional and may come with additional bonus terms that apply alongside these general site terms.

Common promotion conditions can include:

• Eligibility requirements (including location and account status)
• Time limits and expiration rules
• Playthrough requirements (for example, a 1x playthrough may apply to certain bonus Super Coins before redemption is allowed)
• Game eligibility or contribution limits
• Maximum redemption or withdrawal limits where applicable
• Restrictions designed to prevent unfair advantage or misuse

Some offers may be available only in certain parts of the United States and may exclude specific states. In some jurisdictions, certain coin modes may not be available. Always review the promotion’s specific terms shown at the time you opt in or receive the offer.

Games and Features: Availability Can Change

We aim to provide reliable access to games and platform features, but we do not promise that everything will be available at all times.

Game and service availability may vary due to:

• Your location and local restrictions
• Device and browser compatibility
• Provider updates or software changes
• Scheduled maintenance
• Unexpected technical issues

We may add, remove, suspend, or limit games, promotions, or features at any time. This includes changes driven by third-party studio availability and ongoing platform improvements.

Fair Play Standards and Prohibited Conduct

Using the platform means playing fairly and using the service only as intended. Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or providing false information
• Collusion or coordinated play designed to exploit games or promotions
• Chargeback abuse or payment disputes made in bad faith
• Bonus abuse or attempting to claim promotions in a way not intended (including through multiple accounts)
• Attempting to manipulate games, systems, payout mechanics, or promotional rules
• Using unauthorized software, scripts, bots, automation tools, or methods that interfere with normal play
• Allowing another person to use your account

If we reasonably believe prohibited conduct has occurred, we may take protective action, including limiting features or closing accounts as described below.

When We May Limit Access, Suspend Features, or Close an Account

To protect players and the integrity of the service, JackpotRabbit Casino may, when reasonable, take steps such as:

• Refusing or restricting access to all or part of the platform
• Placing certain transactions on hold while a review is completed
• Removing access to promotions or adjusting promotional credits linked to misuse
• Suspending an account pending verification or investigation
• Closing an account where rules have been broken or required checks are not completed

When possible and appropriate, we aim to handle reviews fairly and communicate clearly. If an account is closed or restricted, any remaining balances and redemption eligibility will be handled in line with these terms, applicable promotion conditions, and required verification.

Errors, Glitches, and Technical Interruptions

From time to time, errors may occur, including display issues, incorrect bonus crediting, game malfunctions, interrupted sessions, or balance discrepancies.

If an error results in an obvious mistake (for example, an incorrect credit, an incorrect balance, or a game outcome that is clearly the result of a malfunction), we may correct the issue and adjust the related account entries in a fair and reasonable way. If you believe a mistake occurred, contact support with as much detail as possible.

Responsible Gaming and Player Safeguards

Gambling should be treated as entertainment, not a way to make money. You are responsible for choosing play limits that fit your situation.

If responsible gaming tools are available on the platform (such as limits, time-outs, or self-exclusion options), we encourage you to use them when needed. You can also visit our Responsible Gaming page for support resources and guidance.

Ownership of Website Content and Brand Materials

The website, its design, branding, logos, text, original content, and software elements are owned by JackpotRabbit Casino or used under license.

You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit site content without prior written permission, except where allowed by law for personal, non-commercial use.

Third-Party Providers and Connected Services

Some parts of the service rely on third-party providers, including game studios, payment processors, identity verification services, and technical hosting partners. These services may have their own operational limits and may be temporarily unavailable.

JackpotRabbit Casino is not responsible for interruptions or failures caused by third-party systems outside our reasonable control, though we will make reasonable efforts to restore service and support affected players.

Limitation of Liability (Plain-English Summary)

We work to provide a secure, well-functioning service, but we cannot accept responsibility for losses or damages caused by events outside our reasonable control or by misuse of the platform.

This may include:

• Service interruptions, delays, or downtime
• Device issues, unsupported browsers, or user-side configuration problems
• Third-party outages (payment, verification, or game provider issues)
• Mistakes caused by incorrect information you provided
• Extraordinary events such as power failures, network disruptions, or other force majeure situations

Nothing in these terms limits any rights you may have that cannot be excluded under applicable law.

Service Provided “As Available” (No Guarantees)

The website, games, and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, constant availability of any specific game or feature, or error-free operation at all times.

Updates to These Conditions of Use

We may update these account rules from time to time to reflect service changes, operational needs, or legal requirements. The newest version posted on this page will apply from the date it is published, unless we state otherwise.

We recommend checking this page periodically so you know what applies when you play.

Other Policies You May Need to Review

These site terms are part of a broader set of policies that help explain how the platform works. Depending on how you use the service, you may also want to review:

• Our Privacy Policy
• Promotion-specific rules (where shown within an offer)
• Any AML/KYC-related guidance we provide as part of verification
• Cookie-related information (where applicable)

Contacting JackpotRabbit Casino Support

If you have questions about these service terms or your use of the platform, our support team can help.

Email: support@jackpotrabbitcasino.com Support options may also include live chat within the site when available.

By keeping these platform rules clear and practical, we aim to protect players, support fair play, and set reliable expectations for everyone using JackpotRabbit Casino. Continued access or use of the service means you agree to follow the latest version of these terms.